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What Our Legal Terms Cover for You

Our terms set out the conditions that apply to your account, your activity on the platform, and how we handle your data — all subject to local law and the eligible regions where access is available.

Account ConditionsData & PrivacyWallet TransactionsEligibility by RegionPolicy Contact
rp88888 What Our Legal Terms Cover for You
POLICY SUPPORT CONTACT

Reach Us About Legal and Account Questions

Got a question about your account terms, a flagged transaction, or how our policy applies to your wallet? Our support team handles legal and account queries through multiple channels. Reach out through any of the paths below and include your account ID so we can pull up your record quickly.

Live Chat Open the chat widget from your account dashboard. Available for account and policy queries; connect in under a few minutes during active hours.
Email Support Send your legal or account question to our support address. Include your registered email and transaction reference for faster resolution on wallet issues.
Account Help Centre Access the Help Centre from your account menu for policy documents, terms updates, and step-by-step guidance on data requests and account changes.
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security

We take the security of your account and your personal data seriously. Here's how we manage it across the key areas that matter to you as a user in Indonesia.

Data Retention

We keep your account data for as long as your account is active and for the period required under applicable law. You can request a copy or deletion through the Help Centre.

Cookie Policy

We use cookies to keep your session active, remember your preferred payment method — DANA, OVO, or GoPay — and improve account load time on mobile. You can manage cookie preferences in your browser settings.

Account Security

Your account is protected by OTP verification on every login from a new device. If you notice unrecognised access, use the account lock option in settings and contact support immediately.

Data Requests

To update your personal information, correct account details, or submit a data access or deletion request, go to the Help Centre or write to our support team with your account ID.

Your Questions About Terms and Policy

These are the questions we get most often about how our legal terms work, what your rights are, and how to act on them.

These terms apply to anyone who opens and uses an account on rp88888, where access is permitted by local law. Eligibility is determined by applicable law in your region.

We cannot confirm legality for every location. It is your responsibility to verify whether using the platform complies with local law where you are. Availability depends on local law and eligible regions.

We collect account registration details, transaction records including deposits via DANA, OVO, and GoPay, and device and session data used for security verification and account management.

Yes. Submit a data access or deletion request through the Help Centre or via email support. Include your account ID and registered email so we can process your request promptly.

We post an update notice in your account dashboard and, where required, notify you directly. Continued use of your account after the effective date constitutes acceptance of the revised terms.

Contact our support team via live chat or email with your account ID and the transaction reference. Wallet transactions via OVO, GoPay or DANA that are flagged are reviewed by our team and resolved through your account channel.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.